Privacy Policy

In order to best protect our customers’ interests, we always emphasize the confidentiality of the personal information of our customers who order and use our services.

1- Purpose and scope of information collection

When customers have demand of ordering and using our products or services, we will receive personal information such as name, address, telephone number, email, payment information, etc. to save your sales and payment records.

2- Scope of using information

The information of customers is used to record and process data for our business. At the same time, this is also the basis to protect the interests of customers in the process of using products and services.

We do not use your personal information for any other purpose.

3- Time of information archive

Personal information will be stored permanently in our system

4- Address of the unit collecting and managing personal information

Only our in-house authorities can collect and manage customer information

In addition, no individual or part of the organization can access this information

5- Means and tools for users to access and edit their personal data

We use software to access, edit and manage customer information. Therefore, it is possible to limit information errors, loss and leakage

6- Commitment to confidentiality of customer information

Personal information of customers is strictly confidential. In case of any information leakage or loss, customers may complain about compensation in accordance with the law.

If you are looking for more information about our privacy policy, please visit our website https://natra.com.vn/ for more consultancy and support.